An Inside Look At Credit Union Of Australias Innovative New Branch Model Re Imagining The Bank Branch As A Community Hub To Improve Customer Experience And Footfall
An inside look at Credit Union of Australia’s innovative new branch model: Re-imagining the bank branch as a community hub to improve customer experience and footfall
In this article, Jordan Ross, Head of Branches at Credit Union Australia
explores CUA’s reimagined branch strategy and the steps his team has taken to
design a collaborative branch space that is not only improving customer
engagement, but also driving an increase in footfall and sales.
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